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How SMS suppliers can support RTOs

Last updated: 15/07/2026

The VET Information Standard establishes how VET data is structured, collected and reported. It replaces and extends existing arrangements to enable more timely access to information and provide deeper insights into the VET sector.

To support the transition from AVETMISS NAT file format reporting to VET Information Standard data submission via student management systems (SMS) and STARS APIs, RTOs will require guidance and support needed to successfully transition to the new reporting environment.

This page aims to help SMS suppliers support their RTO customers by providing information, guidance and resources related to the transition to VET Information Standard reporting.

How can you help

  • Stay engaged with your RTO customers and involve them throughout the SMS transition journey.

  • Review and action the SMS supplier checklist

  • Encourage RTOs to ensure their staff have the appropriate credentials to access NCVER systems.

  • Provide support, where requested by the RTO, in creating and applying machine-to-machine credentials for them

  • Assist RTOs in planning, and determining an achievable transition timeline

  • Support RTOs in capturing training activity in VET Information Standard format.

  • Assist RTOs understand the changes within the student management system and where in-system validations exist

    • Assist RTOs in provisionally validating their VET Information Standard data prior to confirmed transition, ensuring they:
    • - understand their reporting processes 
    • - understand why errors have been triggered and how to correct them
    • - are ready to commence reporting.

  • Where possible, implement controls or safeguards to help prevent RTOs from submitting VET Information Standard data before they are ready and particularly prior to the final AVETMISS submission

  • Support RTOs in completing their final AVETMISS submission, where applicable

  • Assist RTOs in transitioning continuing enrolment activity from AVETMISS to the VET Information Standard

  • Provide ongoing reporting support to RTOs in collaboration with NCVER

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